![]() If you have a problem with your account, such as an expired credit card, you may also see this error code. If your internet is not working properly, or if there is an issue with the PlayStation servers, you may receive this error code.Īnother reason you might see this error is if there are issues with your account. The most common reason for this error is an issue with your internet connection. Your PS Store profile or PSN account is corrupt.You have outdated account data on your personal account.An issue with your payment method (credit or debit card, PayPal account, etc.).There are a few reasons that might cause the E-8210604A error code: Many users trying to purchase a PS Now or PS Plus subscription are running into PlayStation error code E-8210604A. The main reason why you might run into this error is if the console cannot connect to the PlayStation Store. This error might be caused by various factors, including issues with the internet, user accounts, PS Store outages, and on-device problems. ![]() When attempting to connect to the PlayStation servers, for example, to purchase in the PlayStation Store, you may receive an error code indicating "There has been an error. You can play games, watch movies, watch television shows, and listen to music. The PlayStation 4 is a great video game system. PS4 Error Code E-8210604A – Explained and Fixed In this article, we’ll walk you through the steps to fix the error code E-8210604A on your PlayStation. It’s a common occurrence for many users, but it can be frustrating. So, if you’re experiencing the E-8210604A error code on your PlayStation, you’re not alone. This problem most often occurs when users have just updated an expired debit card and can prevent them from completing their subscription to PS Plus or PS Now. If you paid with Bancontact (MisterCash), Giropay, Ideal, Paysafecard, Postepay, Sofort, Yandex, mobile operator billing, and money vouchers, the refund would be sent instead to your PS Store wallet.The PlayStation error code E-8210604A occurs when issues with a payment method. Regardless of what you purchased, PlayStation will refund your purchase to the payment source you used to buy the item, with a few exceptions. If your pre-order included extra content available before the product release, you would lose access to it once you confirm the cancellation and refund. However, if you pre-ordered a game or other content fewer than 14 days from its release date, like other PS Store content types, you can submit a refund request up to 14 days after the purchase date. If you bought your pre-order over 14 days before its official release date, you could request a refund until the content's release date. Refund reductions are based not just on how long you've had the subscription, but whether you've played online, downloaded any monthly games, have used cloud storage, and more.įinally, there are two options for those seeking a refund on pre-ordered games, depending on when you made the purchase. But that refund may be reduced - otherwise known as a partial refund - depending on how much you've used the service in relation to the length of its terms. Unlike the general policy around games and add-ons, you can get a refund on subscriptions if you've already started using the service. (You can work out whether you're eligible with a live PS Store agent.) If you've already started to download or stream the game or add-on, you're ineligible for a refund - unless the game content proves to be faulty. In general, PlayStation gives you 14 days from the date of purchase to request your refund, but there are some caveats.įull game purchases, in-game consumables, season passes, and any downloadable content qualify under the games and add-ons refund policy. Three PlayStation Store content types are eligible for refunds: games and add-ons, subscriptions, and pre-orders. What qualifies for a refund in the PlayStation Store
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